1. Disclaimer & Assumption of Risk
Please read carefully before booking your session.
At Sanando Juntos, we operate on the premise that healing is a path of self-responsibility. By scheduling, registering for, or participating in any session (individual, group, in-person, or online) or purchasing treatment packages with any of our facilitators, you explicitly acknowledge and agree to the following:
- Client Responsibility: You understand and accept that you are solely responsible for your well-being, your decisions, and the outcomes of your process. You acknowledge that the success of the treatment relies on your own integration and personal work.
- Scope of Service: Our services, including Energy Healing, Somatic Breathwork, and holistic coaching, do not substitute for clinical medical, psychiatric, or psychological treatment. Sanando Juntos facilitators do not diagnose illnesses nor prescribe medication.
- Waiver of Liability: By confirming your booking, you voluntarily release Sanando Juntos, its founders, and any facilitator within our community from 100% of legal liability, claims, or demands regarding session outcomes or changes in your physical, mental, or emotional health. You assume full accountability for your experience.
2. Cancellation, Refund Policy & Commitment
Our spaces and our facilitators' energy are reserved exclusively for you. To maintain integrity and respect for everyone's time, we enforce the following strict policy without exception:
- No-Refund Policy: Once the exchange has been made (whether for a single session or a treatment package), no monetary refunds will be issued under any circumstances. All sales are final.
- Discontinuation of Treatment: If you unilaterally decide not to continue with a treatment or package already purchased, the remaining sessions will not be refunded.
- Package Validity: Session packages have a specific expiration date. It is the client's responsibility to schedule their sessions within the stipulated timeframe.
3. Right to Refuse Service & Facilitator Termination
The relationship between facilitator and client is based on trust and energetic alignment.
- Termination of Service: Sanando Juntos facilitators reserve the right to terminate a treatment or refuse service if they deem, for professional or personal reasons, that they are not the right fit to accompany your current process, or if boundaries are transgressed.
- Transferability: In the event that a facilitator decides to end the treatment before a purchased package is completed, no cash refunds will be made. However, the remaining balance/sessions may be:
- Transferred to another person designated by the client.
- Exchanged for other services, workshops, or events within the Sanando Juntos community.
4. Privacy & Sacred Space Confidentiality
Your privacy is sacred to us.
- The Private Container: Everything spoken, experienced, or released during sessions is strictly restricted to the private space constructed for the treatment.
- Confidentiality Agreement: Our facilitators are committed to not disclosing personal information shared during the session to any third parties.